Carnew Nursing Home

Staffing

Staffing levels were sufficient to meet residents' needs in a timely manner. Staff had good knowledge of residents and their needs. However, some staff were not up-to-date with mandatory training, including safeguarding, and supervision arrangements were insufficient following a safeguarding incident.

Activities

There is a varied activities schedule for each unit, including regular trips to local attractions. Residents enjoyed the variety and were given choices about participation.

Food

Meals were hot, generous in size, and residents reported good choice and tasty food. Staff accommodated personal preferences and changes in residents' meal choices.

Dementia

The centre caters for residents with dementia. Staff had training in responsive behaviour and showed good knowledge of residents with such behaviours, including triggers and de-escalation techniques. Communication needs were detailed in care plans and staff used appropriate communication methods.

Summarised by AI from the HIQA report of 3 March 2026. Check the report for the full picture.Source report (PDF)