Brookvale Manor Private Nursing Home

Staffing

There are sufficient staff with the right skills to meet residents' needs. The person in charge is experienced and supported by clinical nurse managers, nurses, healthcare assistants, and auxiliary staff, most of whom have worked in the centre for several years. Staff have completed mandatory and additional training.

Activities

Residents have access to a variety of person-centred activities coordinated by an activity coordinator. Residents recalled several outings and events during the year and enjoy the social opportunities provided.

Food

Food is nutritious and varied, and dining in the communal area is enjoyable. However, some residents eating in their bedrooms did not receive timely assistance, resulting in uneaten and cold meals, which needs improvement.

Dementia

The management of residents with dementia-related responsive behaviours requires improvement. Some residents displaying wandering and exit-seeking behaviours were not consistently supervised or supported appropriately. Staff supervision and response to these behaviours need to be enhanced to ensure resident safety.

Summarised by AI from the HIQA report of 11 December 2025. Check the report for the full picture.Source report (PDF)